Terms & conditions

The general terms and conditions of the AR shop online store are composed in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1), the Value Added Tax Act (ZdavPR), and the Electronic Communications Act (ZEKom-1).

The owner and operator of the AR shop online store, accessible at https://www.ar-shop.si (hereinafter referred to as the "online store" or "website"), is managed by the company Ana Ribnikar s.p., Tupaliče 31, 4205 Preddvor (hereinafter also "AR shop" or "provider"), which is also the service provider in connection with the online store.

The general terms and conditions govern the operation of the AR shop online store, the rights and obligations of the user and AR shop, and regulate the business relationship between the provider and the buyer. The buyer is bound by the general terms and conditions that are valid at the time of purchase (placing an online order). The buyer is specifically alerted to the general terms and conditions when placing an order and confirms familiarity with them by placing the order. By using this online store, the buyer confirms that they are 15 years old or older or, if younger than 15 years, that they have received the consent of parents or guardians to agree to these general terms and conditions.

AR shop reserves the right to change the general terms and conditions. All changes to the general terms and conditions will be published on the website https://www.ar-shop.si and take effect from the moment of publication or later, after a specified period, if indicated. AR shop will ensure that the notice of changes to the general terms and conditions is clearly visible on the website.

Consent to these general terms and conditions in full is a condition for using the services provided by AR shop through the website. If you do not agree to these general terms and conditions, you are immediately obliged to stop using our services. The same applies if you do not agree to subsequent changes to the general terms and conditions.

1. Company Information:

Company Name: Ana Ribnikar s.p.
Company Address: Tupaliče 31, 4205 Preddvor, Slovenia, EU
Tax Number: 70290261
Email: info@ar-shop.si
Business Account: SI56 3400 0102 3453 766

2. Definitions

• User is a person who uses the website and online store operating on this website (hereinafter: "user" or "you").
• Member is a user who registers on the provider's website.
• Guest is a user who does not register on the provider's website.
• Buyer is a person who uses the provider's website and makes purchases in the AR shop's online store system.
• AR shop's online store is an information system designed for presenting and selling products.

3. Use of the Website

Use of the website is conditioned by these general terms and conditions, including the applicable regulations of the Republic of Slovenia in this area. By using the website, each user:

• expressly agrees to the general terms of use;
• undertakes to use the website legally;
• undertakes not to use the service for the purpose of publishing or promoting any content and/or advertisements that violate valid legislation and public order and morality;
• is responsible for knowing and respecting the valid regulations of the Republic of Slovenia regarding the use of the website;
• agrees not to use the service for commercial, illegal, or any other purposes not specified in these conditions;
• will not distribute copyrighted content or content owned by another legal or natural person;
• will not attempt to obtain, collect, and/or store personal data of other users;
• will not copy, store, or transmit the entire or partial content of the website, will not use computer code, malicious software, or anything that could interfere, disable, or damage this service, the service provider or its software and hardware, the service provider's path, and telecommunication devices.

4. Registration

By registering on the website, you become a member. The right to purchase in the AR shop online store is available to registered members and guests who make purchases without registration.

During registration, the user provides accurate and complete information. By completing the registration, the user confirms that the information is true, complete, and up-to-date. The user is obliged to update the registration data in case of any changes during the use of the service.

Each user is responsible for protecting the confidentiality of their username and password and for ensuring that third parties do not have access to this information. In case of unauthorized access to the website, the user is obliged to immediately inform the provider. The provider is not responsible for the unauthorized use of the username and password.

Members can access their user profile after logging in and can review and, if necessary, modify their data. The provider reserves the right to refuse or terminate registration to a user who violates these general terms and conditions.

By registering on the website, the user agrees to receive electronic messages from the provider related to the functioning of the website or other information related to the user's account.

The provider can send promotional emails and other notifications to the user, but the user can unsubscribe from receiving promotional messages at any time by sending a request to the provider via email.

For more information on personal data protection, see the Privacy Policy.

5. Product Presentation

The AR shop online store strives to provide accurate and up-to-date product information. However, there may be discrepancies between the actual product and its representation on the website, such as color differences. The provider does not guarantee the accuracy of the presented content and is not responsible for any typographical errors. If you encounter any discrepancies or have questions about the products, please contact the provider for clarification.

All product images are symbolic and may differ from the actual product. Product prices are stated in euros (EUR) and include value-added tax (VAT), unless explicitly stated otherwise.

6. Ordering Process

The buyer can add products to the shopping cart and proceed to checkout. The ordering process includes the following steps:

1. Review of the shopping cart and product selection,
2. Entering shipping information,
3. Choosing a payment method,
4. Reviewing the order,
5. Confirming the order.

By confirming the order, the buyer makes a binding offer to purchase the selected products. The provider will send an order confirmation via email to acknowledge the receipt of the order. The purchase contract is considered concluded when the provider sends the confirmation email, and the buyer is bound by the terms and conditions in force at the time of purchase.

VAT is not calculated on the basis of paragraph 1 of Article 94 ZDDV-1
(we are not liable for VAT)

7. Payment Methods

The AR shop online store offers various payment methods, including but not limited to credit card payments  and PayPal. The provider reserves the right to change or add payment methods. The buyer will be informed of the available payment methods during the ordering process.

8. Delivery

The provider strives to deliver the ordered products in the shortest possible time. The delivery time depends on the selected shipping method and the destination. The buyer will be informed of the estimated delivery time during the ordering process.

The risk of accidental loss or damage to the products passes to the buyer upon delivery. The buyer is obliged to inspect the delivered products and report any visible damage to the carrier immediately upon receipt.

9. Methods of payment

The AR shop online store allows the following payment methods:

- Payment by credit card,
- Payment with PayPal.

10. Complaints and Disputes

The provider complies with applicable consumer protection legislation. If the buyer encounters any problems, they can contact the provider via the provided contact information to resolve the issue amicably.

The provider recognizes an extrajudicial consumer dispute resolution provider as competent for disputes that cannot be settled amicably. The provider also provides information on the online dispute resolution platform, accessible through the link provided on the website.

These general terms and conditions are governed by Slovenian law. Any disputes arising from these terms and conditions will be subject to the jurisdiction of the competent court in Slovenia.

These general terms and conditions are valid from [date of publication] and replace any previously published terms and conditions.

11. Privacy Policy

The AR shop online store respects the privacy of its users. The Privacy Policy outlines how personal information is collected, used, and protected. By using the website, the user agrees to the terms outlined in the Privacy Policy. It is recommended to review the Privacy Policy regularly for any updates or changes.

12. Intellectual Property

All content on the AR shop online store, including but not limited to text, images, logos, and graphics, is the property of the provider and is protected by intellectual property laws. Users are not permitted to use, reproduce, or distribute any content from the website without the explicit consent of the provider.

Exceptions to this include sharing content on social media platforms with the provided sharing tools and using content for personal, non-commercial purposes. Any unauthorized use may result in legal action.

13. Modifications to the Terms and Conditions

The provider reserves the right to modify these terms and conditions at any time. Users will be notified of any changes, and continued use of the website constitutes acceptance of the modified terms. It is the user's responsibility to regularly check for updates to the terms and conditions.

14. Termination of Services

The provider reserves the right to terminate or suspend services to any user at its discretion. This may occur in cases of violation of the terms and conditions, illegal activities, or other behaviors deemed harmful to the website or its users.

15. Final Provisions

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. The invalid or unenforceable provision will be replaced with a valid and enforceable provision that closely matches the original intent.

These terms and conditions constitute the entire agreement between the user and the provider and supersede any prior agreements or understandings. No waiver of any term or condition shall be considered a further or continuing waiver of that term or condition.

For questions or concerns regarding these terms and conditions, please contact the provider using the information provided on the website.

Thank you for choosing AR shop online store!